Every PitDock order ships with tracking, so you can follow your stand from our warehouse to your door.
Processing time
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). You'll receive a confirmation email with your tracking number once your order ships.
Shipping options
| Option | Delivery time | Price |
|---|---|---|
| Standard Shipping | 5–7 business days | Free |
| UPS Priority Shipping | 4–5 business days | €25.12 |
| DHL Shipping | 2–3 business days | €62.13 |
Delivery times are estimates and start once your order has shipped. Available options for your address are confirmed at checkout.
Where we ship
We ship worldwide. If your country is available at checkout, we can deliver to you.
Customs, duties and taxes
Import duties and taxes are not included in our prices or collected at checkout. For international orders, your local customs office may charge duties, taxes or handling fees on delivery. These charges are the customer's responsibility.
Tracking your order
Use the tracking link in your shipping confirmation email. Tracking can take up to 48 hours to update after dispatch.
Delays, lost or damaged parcels
If your tracking hasn't updated for 7 days, or your parcel arrives damaged, email info@pitdock.com with your order number (and photos for damage) within 7 days of delivery. We'll work with the carrier to resolve it.
Wrong address
Please check your shipping address carefully. If you spot a mistake, contact us as soon as possible; we can update the address only before the order ships.